How to protect your company against fraud

Former RCMP investigator Greg Draper, now with MNP LLP, talks about who is most likely to commit fraud and what they target

How to protect your company against fraudGreg Draper is a former RCMP investigator and current vice-president of Valuations, Forensics and Litigation Support at MNP LLP. Who poses the greatest threat – and why – for fraud? Draper: The simple answer is: the person we least expect. You’d never hire someone if we thought they’d defraud the organization. Most of us go…

The challenge of talking about caregiving at work

Developing a language that meaningfully resonates with our experiences is an essential step toward creating and leveraging social support

The challenge of talking about caregiving at workTalking about caregiving at work can be difficult and stressful. And that’s important because 35 per cent of all employed Canadians have caring responsibilities at home. Dr. Zachary White is an expert in the barriers that natural caregivers face in explaining their responsibilities at home to others, including employers. White is an associate professor at Queens…

How the mobile phone industry meets – or fails – customer expectations

Adrian Chung of J.D. Power talks about the results of the company’s latest wireless survey and why trust is such a huge component

How the mobile phone industry meets – or fails – customer expectationsAdrian Chung, director of the technology, media and telecom practice at J.D. Power in Canada. What are the key results and findings you can take from a recent wireless experience survey you did? Chung: In this year’s edition of the J.D. Power Wireless Purchase Experience study, we saw a decline in overall satisfaction of six…

Tips to finding a good (business) story to tell

Stories are a compact way to communicate vividly, practically and persuasively

Tips to finding a good (business) story to tellStories are a compact way to communicate vividly, practically and persuasively. You can quickly capture people's attention, illustrate abstract principles in action, and appeal to emotions. However, telling stories well is often easier than finding good stories. Almost all of the books, articles, websites, and storytelling conventions on storytelling are about how to craft and…

Six places to find local caregiver support

Here are some community resources where help might be found in your neighbourhood. There may be more caregiver support than you imagined

Six places to find local caregiver supportNatural caregiving at home can be isolating. Alone with your loved one, it’s easy to lose connection to the neighbourhood and the supports in it. Here are some community resources where help might be found: Schools Elementary schools may have a volunteer program for reading to children. Participating as a reader can provide a valuable…

Calgary’s Global Petroleum Show to include large rally

The 51st year of North America’s leading energy event takes place June 11 to 13 at Stampede Park

Calgary’s Global Petroleum Show to include large rallyThe Global Petroleum Show, which takes place next week in Calgary, will be the setting for what is being billed as the “Largest Oil & Gas Rally in Canadian History.” The rally, in partnership with Canada Action, will take place on Tuesday, June 11, at noon in the outdoor exhibit area near the Big Four…

Canadians not financially prepared to support aging parents

Survey also says less than one-in-three Canadians are familiar with helpful tax credits, grants and other financial tools

Canadians not financially prepared to support aging parentsA new survey indicates Canadians are not financially prepared to support their aging parents. The survey, commissioned by FP Canada and Chartwell Retirement Residences, found that many Canadians expect that providing financial support to their elderly parents will have a major impact on their personal finances. It also found than less than one-in-three Canadians say…

Oil sands production to near four million barrels a day by 2030

IHS Markit report projects slower pace of investment and growth in Canadian projects

Oil sands production to near four million barrels a day by 2030Canadian oil sands productions is expected to reach nearly four million barrels a day by 2030, or almost one million barrels more than today, according to a new 10-year production forecast by IHS Markit. But the business information provider also says production is set to enter a period of slower annual growth. “Large-scale oil sands…

Ken LeBlanc is on a mission to create clarity around real estate

The CEO of PropertyGuys.com talks about why the status quo no longer serves consumers and what his company is doing about it

Ken LeBlanc is on a mission to create clarity around real estateKen LeBlanc is CEO and founder of PropertyGuys.com. Tell me about PropertyGuys.com. What it is and what it does? LeBlanc: At PropertyGuys.com, we put the customer back in the driver’s seat so they can take control of their real estate experience. Our private sale approach allows sellers to remain securely at the centre of their…

Millennials starting to drive recreational property market

New buyer demographic comes with different lifestyle and property criteria than those of their boomer counterparts: RE/MAX

Millennials starting to drive recreational property marketThe majority of millennials are in the market to purchase a recreational property, according to a new RE/MAX survey conducted by Leger and released on Thursday. The survey found 56 per cent felt that way compared with 42 per cent last year in the survey. The real estate company said the increase in buying intentions…