Video: How managers can best handle difficult conversations

Managers often must have difficult conservations on staff work performance. Professional facilitator Robin Parsons discusses how leaders can prepare

One of the greatest challenges managers face is how to have a difficult conversation with a staff person. Managers often must have difficult conservations  on work performance, matters of discipline or in cases of conflict. Professional facilitator Robin Parsons discusses how leaders can prepare for such conversations and handle at times unexpected discoveries. About Robin…