How frustrated managers can confront the pandemic’s entitlement culture

The cry for help from managers in the public sector is growing. As the lockdowns continue, accountability is slipping

How frustrated managers can confront the pandemic’s entitlement cultureJan was on the verge of tears as we discussed the challenges with her team. “It doesn’t matter how many times I ask Sylvia to get the work done, she always has an excuse for why she can’t deliver,” she said. “On top of that, she doesn’t want to come into the office and wants…

Five ways to say ‘No’ and why it will make you feel better

If you learn to say ‘No’ to the things you really don’t want to do or that don’t fit your needs, your life will be much richer

Five ways to say ‘No’ and why it will make you feel betterFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Three steps to resolving deep family conflict

‘I had an argument with my sister over three years ago and we haven’t spoken since. I don’t know how to fix what went wrong’

Three steps to resolving deep family conflictFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Facing a career crisis? Here are some useful strategies

When your job hits crisis points, it’s easy to panic

Facing a career crisis? Here are some useful strategiesFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to cope when you work with someone you dislike

Address any fears, let go of the anger and look for the good in the relationship

How to cope when you work with someone you dislikeFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Six ways to deal with critical people

Yes, it has been a tough year for a lot of people but dwelling on the negative has never infused a moment with joy

Six ways to deal with critical peopleFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to handle an adult bully

A bully has learned that their aggressive tactics grant them a feeling of power or super confidence

How to handle an adult bullyFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the oft-times stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

The trouble with money

We crave, mythologize, demonize and fight wars over money. Why can’t we just treat it with respect and maintain harmony in the home?

The trouble with moneyMy husband and I once got into a mild argument over finances. It started with calculating costs for a trip east with friends to see a football game. It ended with a tally of summer bills and how on earth they would ever get paid. This happens in countless households. Money – or lack of…

Finding the inner strength to get through a divorce

Confidence, direction, соurаgе and reassurance аrе constant companions in your efforts tо mаkе a successful rесоvеrу from divоrсе

Finding the inner strength to get through a divorceDivorce is nothing like it appears on TV or on the Internet. The grieving ebbs and flows as your life changes significantly. Divоrсе rесоvеrу gives rise tо thoughtѕ like, “I nеvеr thought I'd hаvе tо dо this. I'vе never bееn in this predicament bеfоrе. Evеrуthing iѕ nеw and threatening. I feel lоѕt and afraid thingѕ…

How to deal with unsolicited advice and negativity

How to deal with unsolicited advice and negativityFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the oft-times stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
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