Alberta EI beneficiaries continue to decline

In Canada, 441,310 people received regular benefits in May, up by 2,020 from the previous month but down 19,630 from a year ago

Alberta EI beneficiaries continue to declineThe number of people receiving regular Employment Insurance benefits continues to fall in Alberta. Statistics Canada reported on Thursday that there were 49,090 regular EI beneficiaries in the province in May, down 1,920 from April and a decrease of 4,120 from a year ago. “The decline was similar to the one observed in April. In…

Insurance customers demand real-time services, customization

Susan Johnston of Accenture Canada talks about delivering hyper-personalized, on-demand services

Insurance customers demand real-time services, customizationSusan Johnston is managing director of financial services at Accenture Canada. What were the key findings of the recent report Technology Vision for Insurance 2019? Johnston: Our latest Technology Vision for Insurance 2019 report found that insurance companies are now focused on how they can shape the world around people and select the right moments…

How the insurance industry can embrace the digital age

Tom Super of J.D. Power talks about the company's surprising findings about the insurance industry

How the insurance industry can embrace the digital ageTom Super is vice-president of property and casualty insurance intelligence at J.D. Power. Are insurance companies meeting customer expectations for digital self-service tools, customer service channels and omni-channel integration? Super: Insurance companies are fairly strong when it comes to customer service channels. Insurance has always been a very service heavy business and the lessons learned…

Five things that changed the classic car hobby

Electronic ignitions, new carburetors, synthetic lubricating fuels, eBay and collector car insurance all play a role

Five things that changed the classic car hobbyLike pets and people, cars need to be exercised regularly, especially those with a few miles on them. If those old bones and joints aren’t given a regular workout, they deteriorate. Rubber gets brittle, oil loses its viscosity, gas sheds its octane and moving parts become arthritic. Cars aren’t couch potatoes – they like it…

Steer clear of the Big Money Club when crafting national pharmacare

Prescription drug policy in Canada ought to be decided in the interest of Canadians, not based on the power of industry sector lobbies

Steer clear of the Big Money Club when crafting national pharmacare“Canadians face some of the highest prescription drug prices in the world,” admitted the federal government when announcing the interim report from its Advisory Council on the Implementation of National Pharmacare. If Canadians hoped this report would provide details on how a national pharmacare program might be implemented and funded, they only got a taste.…

Passport? Check. Insurance? Better check

Are you game to be an eco-Adventure Junky? Or are you looking for some place quirky to stay on your next trip?

Passport? Check. Insurance? Better checkSpring break. Those two words make many people giddy with excitement right about now. But in the fever of getting ready to flee winter’s frigid temperatures, many of us – especially if we’re fortunate enough not to have health issues – often forget about buying health insurance for travel abroad. I can’t count the times…

Ontarians pay too much for auto insurance

Blame fraud for part of the problem. Blame the insurance industry as well. But the government can help consumers

Ontarians pay too much for auto insurancePremier Doug Ford’s government recently announced its intention to tackle the multibillion-dollar car insurance industry. The move is critically important to Ontario’s economy. I’ve written before about why the Progressive Conservatives should focus on insurance policy. Ontarians pay the highest rates in Canada, despite the roads being among the safest in the world. The Ministry…

B.C. government should get out of the insurance business

ICBC represents an asset to the provincial government, which faces deficit problems

B.C. government should get out of the insurance businessThe Insurance Corp. of British Columbia (ICBC) has recently suffered significant losses. These losses have been offset by transfers from its optimal business. But without transfers, the basic business capital would have fallen below the regulatory minimum. Even worse, optimal business has also suffered a loss. ICBC is a Crown corporation managed by the province…

Has Saskatchewan Government Insurance outlived its purpose?

A private insurance corporation would be better suited to take on any risk, instead of leaving taxpayers to bear losses

Has Saskatchewan Government Insurance outlived its purpose?Many Crown corporations created long ago are showing signs that they’re no longer appropriate for life in evolving competitive markets. Saskatchewan Government Insurance (SGI) may be one that’s outlived its purpose of providing vehicle insurance to Saskatchewan drivers. SGI is the monopoly owned by the government of Saskatchewan. SGI Auto Fund has provided motor vehicle…

Adrift and perilously close to abandoning ship

After more than a little high-seas misadventure, the Frankie finally proves seaworthy – and sanitary

Adrift and perilously close to abandoning shipBack in 2012, we had a dreamboat, an 18-foot Hourston Glascraft. It was brand-new, had a magnificent 150-horsepower Yamaha four-stroke outboard, and quickly became the envy of the Skelhp government wharf. We paid monthly wharfage dues all summer and used it to fish and cruise. We christened her the Francine, after my then 90-year-old Mom.…