Finding your business’s sweet spot

Berry picking is a lot like business: you need to to work through the thorns, avoid the bears and pick where others aren’t

Finding your business’s sweet spotI like picking berries in the summer. It’s one of those memories that lasts into the fall and winter, much like the frozen berries that are hidden in the freezer for a tasty bit of summer on a cold day. I’m not sure if I was always a good berry picker but I do remember…

Learn to recognize destructive leadership and respond

We live in a world of failed and successful social experiments. Repeating patterns tend to reveal deeper truths

Learn to recognize destructive leadership and respondThe great German writer Johann Wolfgang von Goethe said, “By seeking and blundering we learn.” How true this is. If we take the time to understand our mistakes, life is rich on so many levels. No individual is immune to error. When we examine why things didn’t work out as we hoped, can find new…

Your guide to motivating the unmotivated

If you want to motivate people, setting a good example is a good place to start

Your guide to motivating the unmotivatedMotivating yourself can be difficult at times, but motivating other people offers a different kind of challenge. Short of standing behind them with a pitchfork and an evil grin, or offering them a gazillion dollars, what can you do to get the best from others, be they employees or colleagues or even family (although that’s…

Opening doors for women to succeed in business

Milena Radakovic talks about WEDO, and why it’s important to build an ecosystem for women to access information, capital and a network of other women entrepreneurs

Opening doors for women to succeed in businessCalgary business leader and established entrepreneur Milena Radakovic, president and owner of Nexus Exhibits Ltd., has been appointed Canadian Ambassador of  Women’s Entrepreneurship Day Organization (WEDO), the world’s largest grassroots movement dedicated to celebrating, supporting and empowering women worldwide. Women’s Entrepreneurship Day is celebrated at the United Nations and in 144 countries and 65 universities…

Talent management lessons from the playing field

Lessons learned on the playing field have shaped many a business leader

Talent management lessons from the playing fieldProfessional sports teams are in a unique position - their sole purpose for being is to win championship cups and their only significant advantage is people. How does that affect how teams manage their human resources? What if companies approached human resource planning and management in the same way? Business, and society, would think about…

The best business leaders are courageous every day

If we want to be successful as leaders, we need to create an organizational climate where courage is celebrated

The best business leaders are courageous every dayIt takes courage for some people to get out of bed each morning and face the day. For others, it’s courageous to go up and say hello to a new person in their class or in their office. People who take risks to save lives, stand up for what’s right, face daily pain, jump out…

Body language tips for leaders from teachers

The best educators could teach business leaders a thing or two about body language

Body language tips for leaders from teachersThe best educators could teach business leaders a thing or two about body language. Pygmalion in the Classroom, one of the most controversial publications in the history of educational research, showed how a teacher’s expectations can motivate student achievement. This classic study gave prospective teachers a list of students who had been identified as “high…

The keys to customer service you may have forgotten

Serve customers with people who like people. Keep your employees accountable. And exceed your clients’ expectations

The keys to customer service you may have forgottenUnfortunately, really great customer service is hard to find. North American consumers say we want a wonderful customer service experience. But in fact, we’ve come to expect something much less. Sometimes we get exceedingly bad customer service and we rant and rage. We believe that when we’re doing business with a company, that company should…

Being a good leader means being a good listener

Here’s what you're missing if you don't listen well – and how you can improve your listening skills

Being a good leader means being a good listenerLast week, my friend was lamenting the fact she was away for her 16-year-old son’s first day of school and wouldn’t be there to pick him up. Obviously, her son doesn’t need his mom there. But driving him home lets her listen to him vent. It gives her insight into what he’s thinking, how he’s…

A rising tide of young, principle-driven leaders

The climate crisis is important to many Canadians, and leaders like Ocasio-Cortez and Thunberg have empowered and inspired youthful voters

A rising tide of young, principle-driven leadersThe Dalai Lama recently tweeted, “I am encouraged to see young people trying to bring about positive change. Confident because their efforts are based on truth and reason – therefore they will succeed.” As one who works with young people, I find these words so encouraging, and I look around me and see that they’re…
1 2 3 4