Why 5G points to a bright future in Canada

Marc Bellini of Nokia talks about the next generation of wireless, its application diversity and the new possibilities it holds for Canadians and their businesses

Why 5G points to a bright future in CanadaMarc Bellini is CTO of the Canada Market team for Nokia. Where is the Canadian wireless infrastructure capacity at and what are the consequences of that? Bellini: Nokia Canada is a global leader in wireless infrastructure, and it’s set up to retain that position as the country transitions to 5G. Yet it’s not only the…

Putting smartphones back into working order for Canadians

Tim McGuire of Mobile Klinik is building a national service network to meet the needs of all smartphone users

Putting smartphones back into working order for CanadiansTim McGuire is chief executive officer of Mobile Klinik. What is Mobile Klinik and what does it do? McGuire: Mobile Klinik is Canada’s largest and fastest-growing retail network of while-you-wait smartphone and tablet repair, care, sales and services stores. As Canada’s only national Samsung and LG-authorizd in- and out-of-warranty repair retailer, Mobile Klinik offers no-appointment-needed,…

How the mobile phone industry meets – or fails – customer expectations

Adrian Chung of J.D. Power talks about the results of the company’s latest wireless survey and why trust is such a huge component

How the mobile phone industry meets – or fails – customer expectationsAdrian Chung, director of the technology, media and telecom practice at J.D. Power in Canada. What are the key results and findings you can take from a recent wireless experience survey you did? Chung: In this year’s edition of the J.D. Power Wireless Purchase Experience study, we saw a decline in overall satisfaction of six…